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NO MATTER WHERE, WE'RE THERE FOR YOUR BUSINESS.
Our world-class dealer network means your trucks are never far from the quality care and maintenance you expect. With more than 400 dealers and thousands of service locations across North America, Volvo Trucks Uptime Services help you through every step of a service event and make sure your trucks stay where they belong—on the road.
Our Certified Uptime Dealerships have dedicated bays for repairs taking less than four hours, so quick repairs don't get caught behind longer jobs. Customers receive an initial diagnostic review at check-in. If the repair can be done in under four hours, the vehicle is slotted for an uptime bay.
Each dealer is connected on the Uptime Network and can see the real-time performance data from your vehicle, even while it's in route for assessment. By reviewing vehicle fault codes before the truck arrives, dealer service center repair times have been cut 24%.
Your vehicle can drive in at any Certified Uptime Dealership across North America with no service appointment and be immediately assessed for service. It all adds up to faster decisions and a quicker return to the road.
Expedited service for short repairs.
If the assessment indicates quick diagnostics and repair, your truck goes directly to an Uptime Bay. This ensures that short repairs are performed and completed within hours, not days.
Dedicated service for longer repairs.
If the assessment reveals that advanced diagnostics are required, your truck will be routed to an Advanced Bay. You'll be advised of anticipated repair time and costs ASAP.
Working with Remote Diagnostics, a Certified Uptime Dealer can assess and confirm a problem up to 71% faster and decrease time spent in the shop by more than 20%.
REAL-TIME, ALL THE TIME
Volvo is the hands down leader in connectivity. For our customers, it means we are simply the best at delivering proactive recommendations, which can prevent costly unplanned service stops.
On board every Volvo-powered truck is the industry's most advanced telematics and real-time diagnostic system.
With our web-based portal, ASIST, you can receive electronic estimates, approve repairs, and communicate directly with a dealer.
With Remote Programming a driver simply pulls over, connects to the Volvo Uptime Center, and the upgrade is done over the air in a matter of minutes.
Volvo Action Service offers 24/7 assistance anywhere in Canada and the United States. Just a phone call connects you to a member of our uptime experts.
Our world-class dealer network with more than 400 locations means your trucks are never far from the quality care and maintenance you expect when you buy a Volvo truck.